I need one more fibre for a project I was kitting up - a Laura J. Perin chart called Daffodil Collage and every shop in my area was out of it, except for Canvas Back, a needlepoint shop in Northfield IL.
I had been to the shop once before and wasn't too impressed with their service, but I wanted the project completely kitted so I wouldn't have to worry about finding the last fibre once I was able to start it. When I called the shop to find out if they had it, they confirmed that they did and put it aside for me.
I drove there after work, in rain that almost required that I start building an ark. Once I got there, I parked very close to the door, but still got drenched running into the shop. I figured I could browse in the shop till the rain let up. When the clerk asked me what kind of hand painted canvas I was looking for, I asked where the counted canvas charts were kept. She seemed to look down her nose at me and said "we don't carry counted cross stitch". I spotted the type of charts I was looking for and said "Oh, there they are" and proceeded to look through what was displayed. Once she realized what I was looking for she said "oh! That's what you were looking for! It's much too complicated for me!" I couldn't help but reply " hand painted canvases just aren't challenging enough for me!" I did find two charts that I really "needed" but didn't really want to buy any of the fibres or mono canvas there.
The shop carries lots and lots of fibres, but unless I can't find a specific fibre elsewhere, I highly doubt I will be visiting the shop regularly. This is the second time that I don't like the way I was treated there.